📅 Last Updated: January 1, 2025
Welcome to Sahjanand Enterprise. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you use our website, contact us, or engage with our services. Please read this policy carefully. By using our services, you agree to the terms set out in this policy.
1 Information We Collect
We collect various types of information in connection with your use of our services and website. The information we collect may include:
1.1 Personal Information You Provide
- Contact Information: Name, email address, phone number, and mailing address when you fill out our contact forms or inquire about our services.
- Business Information: Company name, industry, job title, and business requirements when you engage with our enterprise solutions.
- Communication Data: Messages, emails, and any other communications you send to us directly.
- Transaction Information: Details about services you purchase or inquire about, billing information, and payment-related data.
1.2 Automatically Collected Information
- Device Information: IP address, browser type, operating system, device identifiers, and screen resolution.
- Usage Data: Pages visited, links clicked, time spent on pages, and navigation paths through our website.
- Location Data: General geographic location derived from your IP address.
- Cookies and Tracking Data: Information collected through cookies, web beacons, and similar technologies as described in Section 5.
1.3 Information from Third Parties
We may receive information about you from business partners, referral sources, or publicly available sources to supplement the information you provide to us directly.
2 How We Use Your Information
We use the information we collect for a range of legitimate business purposes:
- To provide, operate, and improve our enterprise services and website
- To respond to your inquiries, questions, and requests in a timely manner
- To process transactions, send invoices, and manage billing
- To send service-related communications, including confirmations and updates
- To send promotional and marketing communications (with your consent where required)
- To analyze usage trends and improve the performance and usability of our website
- To protect against fraud, unauthorized access, and other security threats
- To comply with applicable legal and regulatory obligations
- To enforce our Terms & Conditions and other applicable agreements
- To conduct market research and business development activities
3 Sharing of Information
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our business (e.g., hosting providers, email service providers, analytics tools), under strict confidentiality agreements.
- Business Partners: With your explicit consent, we may share relevant information with business partners to facilitate service delivery.
- Legal Compliance: When required by law, court order, or governmental regulation, or to protect the legal rights, safety, and property of Sahjanand Enterprise or others.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred as part of that transaction.
4 Notification and Communication Consent
📢 Communication Consent Notice
By accepting this policy or providing your consent through our contact forms, you acknowledge and consent to receive notifications and promotional communications from us through various channels, including but not limited to email, mobile push notifications, SMS, OBD (Outbound Dialing), RCS (Rich Communication Services), WhatsApp, or any other digital communication platforms.
These communications may include service updates, promotional offers, important announcements, business insights, and information about our products and services.
If you prefer not to receive such updates or marketing communications, you may opt out at any time by contacting us at: info@sahjanandenterprise.shop
We will always seek your explicit consent before sending marketing communications where required under applicable laws. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal. Opting out of marketing communications will not prevent us from sending you essential service-related notifications.
4.1 Communication Channels
- Email: Service updates, promotional newsletters, and transactional communications.
- SMS/OBD: Important alerts, service reminders, and promotional offers via text and voice messages.
- WhatsApp: Business updates, support messages, and promotional content via WhatsApp Business.
- Google RCS: Rich messaging communications through Google's RCS platform when available on your device.
- Push Notifications: Timely alerts and updates delivered directly to your mobile or desktop device.
5 Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather usage insights. Cookies are small data files placed on your device when you visit our site.
Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our website, pages visited, and time spent. Data is aggregated and anonymized.
- Marketing Cookies: Used to deliver relevant advertisements and promotional content based on your interests and browsing behavior.
- Functional Cookies: Enable enhanced website features and personalization based on your preferences.
You can control or delete cookies through your browser settings. Note that disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.
6 Data Security
We take the security of your personal information seriously and implement a range of technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- SSL/TLS encryption for all data transmitted through our website
- Secure, access-controlled servers and databases
- Regular security audits and vulnerability assessments
- Strict employee access controls and data handling training
- Incident response procedures for potential data breaches
⚠️ Important Notice
While we implement strong security safeguards, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your data and encourage you to use strong passwords and keep your account credentials confidential.
7 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, and reporting requirements. The criteria we use to determine retention periods include:
- The duration of your active relationship with us
- Legal obligations requiring us to keep data for a minimum period
- Potential disputes or litigation considerations
- Our legitimate business interests in maintaining records
When your personal information is no longer needed, we will securely delete or anonymize it in accordance with applicable data protection regulations.
8 Your Rights & Choices
You have the following rights with respect to your personal information:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Correction: Request correction of inaccurate or incomplete information.
- Right to Deletion: Request deletion of your personal data, subject to legal requirements.
- Right to Restriction: Request that we limit how we process your information in certain circumstances.
- Right to Portability: Receive your data in a structured, machine-readable format.
- Right to Object: Object to processing of your data for direct marketing purposes.
- Right to Withdraw Consent: Withdraw consent for any processing that relies on your consent at any time.
To exercise any of these rights, please contact us at info@sahjanandenterprise.shop. We will respond to your request within 30 days in accordance with applicable laws.
9 Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately at info@sahjanandenterprise.shop and we will promptly take steps to delete such information.
10 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, by sending you a direct notification via email or other communication channels.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes constitutes your acceptance of the updated policy.